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Privacy Policy

Last updated: November 2025

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Welcome to www.kristenedavidson.com. Your privacy is important to me. This policy explains how your personal information is collected, used and protected when you visit this website or engage with my health-coaching services for individuals, businesses or organisations.

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By accessing this site, submitting a contact form, booking a session or communicating with me, you acknowledge that you have read and understood this Privacy Policy.

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1. Information I Collect

I may collect and store the following types of information:

Personal Information you choose to provide

  • Name

  • Email address

  • Telephone number

  • Organisation or job role (if relevant)

  • Any details you choose to share in contact forms, questionnaires, booking forms or email communications

Technical & Website Usage Information

Automatically collected through Wix or analytics tools:

  • IP address

  • Device information

  • Browser type and version

  • Pages viewed, time spent on page

  • Page interaction data

  • Cookies and similar technologies (see Section 5)

Service Information

If you become a coaching client, I may also hold:

  • Session notes

  • Completed questionnaires

  • Communication preferences

  • Payment records (not card numbers)

  • Attendance and programme information

I do not collect sensitive health data unless you voluntarily choose to share it for coaching purposes, and such information is kept confidential and protected.

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2. How Your Information Is Collected

Information is collected when you:

  • Fill in a contact form

  • Book a session or make an enquiry

  • Subscribe to updates

  • Engage in coaching, workshops or corporate wellbeing programmes

  • Communicate via email, phone or messaging

  • Interact with the website (cookies, analytics)

Your information is used only for the purposes described in this policy.

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3. Why I Collect Your Information

I collect Personal and Non-Personal Information in order to:

  • Provide coaching, workshops, talks and wellbeing services

  • Communicate with clients, organisations and enquirers

  • Deliver service-related updates, schedules and resources

  • Respond to enquiries

  • Improve the website and service user experience

  • Maintain records for legal and tax compliance

  • Send relevant updates or promotional information where permission is granted

  • Ensure safety, safeguarding and professionalism in line with coaching ethics

I do not sell or share your information with other marketing organisations.

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4. How Your Information Is Stored and Protected

My website is hosted on the Wix.com platform. Your personal information may be stored through:

  • Wix data centres

  • Secure Wix databases

  • Password-protected email systems

  • Encrypted devices used to deliver services

Wix stores data on secure servers protected by firewalls.
Any payment processing (where applicable) complies with PCI-DSS standards.

Coaching records (session notes, questionnaires, agreements) are stored securely and only retained for as long as necessary for service delivery or to meet legal obligations.

I do not retain card details or banking information.

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5. Cookies and Tracking Technologies

Cookies are used on KristenDavidson.com to:

  • Provide a smooth website experience

  • Analyse traffic and user behaviour (anonymised)

  • Remember your preferences

Because the website is hosted on Wix.com, cookies used may include:

  • Session cookies

  • Security cookies

  • Analytics cookies

  • Functionality cookies

You may disable or delete cookies through your browser settings, although this may affect site functionality.

Third-party services (such as Wix Analytics or embedded content) may use their own cookies, which are not covered by this policy.

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6. How I Communicate With You

I may contact you to:

  • Respond to enquiries

  • Provide programme or session information

  • Troubleshoot issues

  • Send administrative updates

  • Share resources or follow-up material

  • Provide marketing messages (with your consent)

  • Fulfil legal obligations

Contact may be made via:

  • Email

  • Telephone

  • WhatsApp or similar messaging (where client consent is clear)

  • Postal mail (rarely used)

You may request to stop receiving marketing or non-essential communication at any time.

7. Withdrawing Consent

You may request that I:

  • Stop processing your data

  • Delete personal information I hold

  • Update, correct or access your information

To do so, please contact:
hello@kristenedavidson.com

Please note: Some records may be retained if required by law (e.g., tax purposes).

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8. Privacy Policy Updates

This Privacy Policy may be updated from time to time. Changes take effect when posted on this page. Material changes will be clearly highlighted on the website.

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9. Contact Information

For questions, concerns or data access requests, please contact:

Kristen Davidson
Email: hello@kristenedavidson.com
Website: www.kristenedavidson.com

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